“The patron is always right.”

The other day “The Bear” was fielding a phone call from a patron. The patron said she was ten years old but Bear remained uncertain. This conversation took place after he hung up with her:

Bear: “There’s no good way to tell a patron you think they’re lying on the phone.”

Miss Print: “The patron is always right.”

Bear: “What if they’re sacrificing a kitten?”

Miss Print: “Especially then.”